Terms of service
Terms of Service
These Terms of Service ("Terms") govern your use of the TENZRA online store at tenzra.store and any purchase you make through it. By using this site or placing an order, you agree to these Terms.
- The Store
- This store is operated under the brand TENZRA. Contact: info@tenzra.store.
2. Orders
An order placed through the store is a binding offer to purchase. A contract is formed when we confirm your order by email. We reserve the right to refuse or cancel an order if the item is unavailable or if there are reasonable doubts about the information provided.
3. Prices & Payment
All prices are shown including applicable taxes where required. Payment can be made by the methods shown at checkout (e.g. Visa, Mastercard, Apple Pay, Google Pay, Shop Pay). Payment is processed securely by our payment providers; we do not store your full card details.
4. Shipping
We ship worldwide, free of charge. Delivery times are estimates — see our Shipping Policy for details.
5. Returns & Refunds
We offer a 30-day money-back guarantee. See our Return & Refund Policy for the full process.
6. Product Information
We do our best to describe products accurately. Product images are illustrative. TENZRA products are wellness and lifestyle products and are not medical devices; they are not intended to diagnose, treat, or cure any medical condition. Consult a healthcare professional if you have a medical concern.
7. Liability
To the extent permitted by law, TENZRA is not liable for indirect or consequential damages arising from the use of the store or products. Nothing in these Terms limits your statutory consumer rights.
8. Changes
We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.
9. Contact
Questions about these Terms? Email info@tenzra.store.